Question 1

What are medically tailored meals?

Accepted Answer

Medically tailored meals are meals designed around a person's medical and nutritional needs. Rather than a general menu, the meals reflect nutritional requirements and dietary restrictions identified for that individual, with appropriate clinical guidance.

Question 2

Who may qualify?

Accepted Answer

Medically tailored meals may be appropriate for individuals enrolled in a qualifying Medicaid or healthcare program who have qualifying medical or nutritional needs, have difficulty obtaining or preparing appropriate meals, and meet the applicable program eligibility requirements. Eligibility is determined by the program, not by TriMeals.

Question 3

Is this covered by Medicaid?

Accepted Answer

Some Medicaid and healthcare programs include medically tailored meals for members who meet specific requirements. Coverage depends on the program, the member's eligibility, documented medical or nutritional needs, and authorization. We review your information and explain the next steps — we cannot promise coverage.

Question 4

Does having Medicaid automatically qualify me?

Accepted Answer

No. Having Medicaid or a medical condition alone does not guarantee eligibility. Program requirements, documented needs, and authorization all factor into the outcome.

Question 5

What medical conditions may qualify?

Accepted Answer

Conditions that are often relevant include diabetes, heart disease, kidney disease, and hypertension, along with other qualifying medical or nutritional needs. A diagnosis by itself does not automatically qualify someone; the applicable program requirements still apply.

Question 6

Do I need a doctor's referral?

Accepted Answer

Requirements vary by program. Some programs require documentation or a referral from a healthcare professional. You can start by submitting the eligibility form, and our team will tell you what is needed for your situation.

Question 7

Can a healthcare professional refer a member?

Accepted Answer

Yes. Physicians, dietitians, care managers, case managers, social workers, hospitals, health centers, and community organizations can submit a referral through our referral form, with appropriate authorization or consent from the member.

Question 8

How are meals delivered?

Accepted Answer

Meals are delivered directly to the member's home using delivery procedures designed to protect meal quality and safety, including temperature-controlled packaging.

Question 9

How often are meals delivered?

Accepted Answer

Delivery frequency depends on the member's approved meal plan and applicable program requirements. Your schedule is confirmed with you once your plan is set.

Question 10

Can I choose my meals?

Accepted Answer

Members can share preferences, and we accommodate them where they fit within the approved nutritional requirements and dietary restrictions for the meal plan.

Question 11

Can meals accommodate allergies?

Accepted Answer

We collect allergy information during intake and take it into account when preparing meals. Because meals are produced in a shared kitchen, we publish "contains" and "may contain" information rather than making allergen-free claims.

Question 12

Are meals designed by a dietitian?

Accepted Answer

When appropriate, a qualified nutrition professional helps determine the appropriate meal plan based on the member's documented needs and program requirements.

Question 13

What happens after I submit the eligibility form?

Accepted Answer

A TriMeals representative reviews your information and contacts you regarding next steps, including anything additional the program requires. Submitting the form does not guarantee eligibility or approval.

Frequently asked questions